Kindly we advice nbo auto-assit by your self and immediatly You must contact the Assistance Center indicated on your policy number or +571 319 0402 opción 7 o 018000917500 National or International (call operator receivables med.colombia@axa-assistance.com.co address, Try to always have at hand the data of the policy and the insurance certificate number.
Remember to always leave your personal data, at the mane of: Company: Chubb Seguros Colombia S.A. Address: Calle 72 No 10-51 Piso 7, Bogotá, Colombia Phone: +571 319 0402 opción 7 o 018000917500
In the country that is on the phone dial emergency oriented and attended immediately once the emergency has been minoritised please contact the Assistance Center where you will need to report the incident. In this particular case should make the payment of borrowed services for emergency to solve the impossibility of communication, therefore once paid expenses and back in his home country of travel, shall submit invoices for expenses incurred and the insurer will assess the case for reimbursement of expenses applicable to the general conditions of the contracted coverage.
All service members must request the original invoice of the service, at any available time in its brevity should lift the report the number of assistance which will tell you how to file a claim, what documents are needed to attach, and where it is necessary to send for application evaluation refund.
It is possible that in some parts of the world at the time of receiving these health care providers send bills notifying the patient and the insurance that must patar. upon receipt of these notifications get in contact the Assistance Center telephone +571 644 5585 +571 644 5585 or 1855 8872801 from the USA (Falabellatravelinsurance@axa-assistance.com.co) or send an email to receive guidance on within 24 hours.
The can locate the certificate or insurance policy to receive via email: CURRENT from December 1, 2012 Line +1 855 8872801 toll free from the United States. For the rest of the world +571 319 0402 opción 7 for reimbursement For Colombia can call a fixed line and +571 319 0402 opción 7 or 018000917500 How do I have to register in any medical center or health by completing the form? Indicate at check in the emergency room, the following details of your travel assistance: Company: CHUBB SEGUROS COLOMBIA S.A. Address: Calle 72 No 10-51 Piso 7, Bogotá, Colombia Phone: +571 319 0402 opción 7 o 018000917500
They may only buy a policy ROW acquired in Colombia, or the Call Center as long as it is paid with a credit card issued in Colombia. Recall that all laws are strict ecommerce abroad and the program is for local sales in Colombia, the policy can be sold once the passenger is in Colombia or are Colombians, with a means of payment in Colombia. Also applies to passengers with another citizenship.
Chubb Seguros Colombia S.A. SA does not apply in any case for the countries within OFAC lists (Albania, Belarus, Cuba, Democratic Republic of Congo, Cote d'ivore, Iran, Iraq, North Korea, Lebanon, Liberia, Lybian, Somalia, Sudan, Syria, Yemen , Yugoslavia, Zimbabwe) therefore there IS NO INSURANCE OFFERS