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PERSON

  • Accidental death on trip (public transportation)
  • Accidental death
  • Accidental medical expenses
  • Sickness medical expenses
  • Pharmaceutical expenses
  • Medical and health transfer
  • Transfer of a family member due to traveler’s hospitalization (tkt)
  • Repatriation of mortal remain or local burial
  • Hotel expenses for companion
  • Hotel expenses for convalescence

AIR TICKET

  • Flight delay (more than 6 hours)
  • Trip cancellation
  • Trip interruption
  • Early return

LUGAGGE

  • Loss of lugagge
  • Delay of lugagge
  • Damage of lugagge
  • Location and tracking of lugagge

OTHER ASSISTANCES

  • Legal Assistance
  • Accompaniment of minors (tkt)
  • Replacement / Executive replacement
  • Medical telephone counseling with a doctor
  • Transmission of urgent messages
  • Assistance for loss or damage of travel documents
  • Free line of orientation to the traveler